Trust
Trust works best when the records stay connected.
Zaruni helps users keep profile signals, chat, status, proof, transaction records, receipts, support, and disputes tied to the transaction they belong to.
The trust workflow
How a transaction works from start to finish.
Zaruni does not promise every transaction will be perfect. It gives you clearer records and a direct path when something needs to be resolved.
Before you act
Review profiles, public details, verification signals, prices, and terms.
During the transaction
Keep messages, status changes, payment state, and delivery updates connected.
At handoff or completion
Use delivery, service, and job proof so both sides know what happened.
If something goes wrong
Open support or disputes from the right record instead of explaining the issue from zero.
Profile and verification signals
Public profiles, verification levels, reputation, and role context help users understand who they are dealing with before they act.
Protected transaction records
Ledger entries, receipts, reversals, and disputes are connected to orders, jobs, services, and delivery events.
Proof and fulfilment tracking
Delivery, handoff, job completion, service evidence, and proof requests keep important steps visible.
Support when things go wrong
Report a problem directly from the transaction record. Support sees the full context — no need to re-explain everything.
Operational trust
What Zaruni keeps track of.
- Verified profiles and public trust signals
- Protected transaction and receipt records
- Delivery and proof events tied to each workflow
- Support and dispute paths when something goes wrong
A note on trust
Zaruni keeps records and support paths in one place — but it doesn't replace your judgment. Always check a seller's profile, price, and terms before you pay.
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Trust FAQ
Common trust questions
Short answers about what Zaruni records, what it helps with, and what users still need to check.
Does Zaruni guarantee every transaction?
No. Zaruni reduces confusion by keeping records, proof, receipts, support, and dispute paths connected. Users should still review profiles, prices, proof, and terms before committing.
Why should chat stay inside Zaruni?
Chat inside Zaruni can stay connected to the order, service, job, delivery, payment, or support record. That makes later review easier.
What kind of proof matters?
Useful proof shows what happened, when it happened, who was involved, and whether delivery, service completion, or handoff matched the agreement.